FAQ Hub
Find answers to your questions quickly and easily with our comprehensive FAQ page.
Calm Ritual Box
Steam Shower Tablets
What are steam shower tablets used for?
Steam shower tablets are designed to enhance your shower by releasing soothing aromas when exposed to steam, helping you relax, reset, and enjoy a spa-like experience at home.
How do I use a steam shower tablet correctly?
Turn on the shower and allow steam to build up. Place one tablet on the shower floor near the edge, away from the direct water stream. Let warm water lightly activate it, but do not place it directly under running water.
Can I place the tablet under the water stream?
No. Placing the tablet directly under running water will cause it to dissolve too quickly and reduce the aromatic effect.
How long does the aroma last?
The tablet gradually dissolves during your shower, releasing fragrance for several minutes, depending on water temperature and placement.
Stress Balls
What are the different resistance levels for?
The set includes light, medium, and firm resistance balls, allowing you to choose the level that best suits your comfort, stress relief needs, or hand therapy goals.
How should I use the stress balls?
Simply squeeze and release the ball slowly. This motion helps relieve tension, reduce stress, and improve focus.
When can I use them?
They can be used anytime throughout the day—for relaxation, improving concentration, or gentle hand exercise.
Water Coloring Book
How do I prepare the water pen?
Dip the tip of the pen in water, unscrew it, fill the tank with clean water, and securely close the cap.
How does the water coloring book work?
Simply fill the included pen with water and gently color over the pages. Vibrant colors appear as you draw, with no ink or mess.
Can the pages be reused?
Yes. Once the pages dry completely, the colors disappear, and the book can be reused multiple times.
Is this suitable for stress relief?
Yes. The water coloring book encourages calm, mindful creativity and is ideal for relaxation.
Heated Eye Mask
Can I microwave the entire mask?
No. Do not microwave the full mask. The outer cover contains metal and should never be placed in the microwave.
Can the eye mask be used both hot and cold?
Yes. The weighted insert can be heated for warmth or cooled in the freezer for a refreshing, soothing effect.
How do I heat the eye mask safely?
Unzip the mask and remove the inner weighted insert. Heat only the insert in the microwave for a few seconds, or place it in the freezer for at least 5 minutes if using cold.
What is the eye mask best used for?
It is ideal for relaxation, stress relief, relieving eye tension, or unwinding before sleep.
Candle care - FAQ's
Can I leave the candle burning for several hours?
It’s not recommended. To ensure safety and optimal performance, avoid burning the candle for more than 3 to 4 hours at a time.
Should I trim the wick before lighting the candle?
Yes. Always trim the wick to about 1/4 inch (6 mm) before each use. This helps maintain a steady flame and reduces soot.
Can I leave a burning candle unattended?
No. Never leave a burning candle unattended. Always extinguish it before leaving the room.
To promote safe use, each of our candle sets includes a candle snuffer, and this safety warning is clearly printed on a label at the bottom of the candle.
Is it safe to leave candles within reach of children or pets?
No. Keep all candles out of reach of children and pets to prevent accidents.
Where should I place the candle before lighting it?
Place the candle on a stable, heat-resistant surface, away from flammable objects like curtains or paper.
Why is the candle not melting evenly?
Make sure to burn the candle long enough for the wax to melt completely to the edges of the container. This prevents "tunneling."
How can I contact you?
You can reach us through our contact form. We are always happy to answer your questions.
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